Article 1 (Purpose)

These Terms and Conditions aim to define the rights, obligations, responsibilities, and other necessary matters between Mummu Company Co., Ltd. (hereinafter referred to as the “Company”) and customers in connection with the use of the Mummu Jewelry Custom-Made Service provided by the Company.These Terms shall also apply, to the extent not contrary to their nature, when customers use the service via PC communications, websites, or applications (Android, iPhone, etc.).

Article 2 (Definitions)

The definitions of terms used in these Terms are as follows:
1. “Customer” means a person who has entered their personal information, registered for the service, and entered into a service use agreement with the Company in accordance with these Terms.
2. “Store” means an entity that has entered into a service use agreement with the Company, posts information about products using the Company’s services, and sells such products.
3. “ID” means a code selected by the Customer and verified and approved by the Company for identifying the Customer and providing services, which refers to the Customer’s email address.
4. “Password” means a combination of letters and numbers set by the Customer and registered with the Company for identity verification and protection of the Customer’s rights and confidentiality.
5. “Mummu Jewelry Custom-Made Service” means a series of services through which Customers commission custom jewelry production.
6. Any terms not defined herein shall be governed by applicable laws and service-specific guidelines.

Article 3 (Posting and Amendment of the Terms)

1. The Company shall post these Terms, along with its business name, business address, name of the representative, business registration number, and contact information, on the initial service screen of the application so that Customers can easily access them. The full content of the Terms may be provided via a linked screen.
2. The Company may amend these Terms within the scope permitted by applicable laws, including but not limited to the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, and other relevant laws.
3. If the Company amends these Terms, it shall announce the effective date and reasons for amendment at least seven (7) days prior to the effective date. If the amendment is unfavorable to Customers, at least thirty (30) days’ prior notice shall be given, and the Company shall clearly present a comparison between the previous and revised Terms.
4. If the Company notifies Customers that failure to express intent within a specified period will be deemed consent, and the Customer does not explicitly object, the Customer shall be deemed to have agreed to the amended Terms.
5. If a Customer does not agree to the amended Terms, the Company may not apply the amended Terms, and the Customer may terminate the service agreement. However, if there are unavoidable circumstances preventing application of the previous Terms, the Company may terminate the service agreement.
6. Matters not specified herein and interpretation of these Terms shall be governed by applicable laws, relevant guidelines issued by the Korea Fair Trade Commission, and general commercial practices.

Article 4 (Provision and Modification of Services)

1. The Company performs the following services:
1. Provision of product information and intermediary services for custom-made orders
2. Location-based services
3. Other services designated by the Company
The Company may change or suspend all or part of the services due to policy changes, operational needs, or significant technical reasons.
In the event of changes or suspension, the Company shall notify Customers in advance through the application in a manner that allows sufficient awareness.

Article 5 (Suspension of Services)

1. The Company may temporarily suspend services due to maintenance, replacement, failure of information and communication facilities, or communication disruptions.
2. The Company may suspend services for a necessary period after prior notice. In urgent cases, notice may be provided afterward.

Article 6 (Application for Use and Acceptance)

1. A person wishing to become a Customer shall apply for service use by entering customer information according to the Company’s registration form and expressing consent to these Terms.
2. The Company shall, in principle, accept applications; however, it may reject or suspend acceptance in whole or in part if any of the following applies:
1. The applicant is under 14 years of age
2. The information is identical to that of an existing Customer
3. False, omitted, or incorrect information is provided or another person’s identity is used
4. The applicant previously lost Customer status under these Terms, unless reapproved by the Company
5. The service is intended for improper or commercial purposes
6. Acceptance is impossible due to the applicant’s fault or violation of regulations
7. The application violates laws or public order and morals
8. Lack of capacity or technical/operational issues; acceptance may be deferred until resolved
9. Other unlawful or improper applications deemed necessary to reject by reasonable judgment
Submission of personal information constitutes acknowledgment of and consent to these Terms, the Privacy Policy, and all Company policies and notices.
The service agreement becomes effective when the Company indicates completion of registration.

Article 7 (Changes to Customer Information)

1. Customers may view and modify their personal information at any time through the “Edit My Information” screen, except for information required for service management such as ID (email). 2. Customers must promptly update any changes to their registered information.
3. The Customer bears all responsibility for disadvantages caused by failure to notify the Company of changes.

Article 8 (Termination of the Service Agreement)

1. Termination by Customer
1. Customers may terminate the agreement at any time by notifying the Company through the application.
2. Re-registration is permitted per Company policy, but reuse of the same ID is not allowed.
Termination by CompanyThe Company may terminate the agreement if:
1. Grounds for rejection under Article 6(2) are confirmed
2. The Customer infringes rights, reputation, or lawful interests of others or violates laws or public morals
3. The Customer interferes with service operations
4. Termination is deemed necessary by reasonable judgment
Upon termination, all personal information shall be deleted unless retention is required by law.
All data becomes irrecoverable upon termination.
Any damages arising from termination shall be borne by the terminating Customer, and the Company shall not be liable.

Article 9 (Service Hours)

Services are available 24 hours a day, year-round, unless restricted due to operational or technical issues or scheduled maintenance.

Article 10 (Protection and Management of ID and Password)

1. Customers are solely responsible for managing their ID and password and shall not lend or transfer them to third parties. All civil and criminal liability rests with the Customer.
2. Customers shall not disclose or allow third parties to use their ID or password.
3. If theft or unauthorized use is discovered, Customers must immediately change their password and notify the Company.
4. Customers bear all responsibility for disadvantages caused by failure to notify or comply with Company measures.

Article 11 (Customer Obligations)

1. Customers shall not engage in prohibited acts, including but not limited to:
• Providing false information
• Unauthorized use of others’ information
• Altering Company-posted information
• Infringing intellectual property rights
• Posting obscene, violent, or illegal content
• Using services for commercial purposes without consent
• Disrupting service operations
• Distributing malicious software
• Any other unlawful or improper acts
Customers must comply with applicable laws, these Terms, service notices, and Company instructions.
Unauthorized commercial activities are prohibited, and Customers shall be liable for damages caused.
The Company may impose sanctions, including service suspension, termination, or damage claims.
Customers may file objections per Company procedures.
Reapplication may be denied following termination under this Article.

Article 12 (Company Obligations)

1. The Company shall provide stable services in compliance with applicable laws and public morals.
2. The Company shall implement security systems to protect personal information and comply with its Privacy Policy.
3. Legitimate complaints shall be handled promptly with notification of results.
4. As an intermediary, the Company shall facilitate smooth transactions between Stores and Customers.

Article 13 (Restriction and Modification of Services)

1. The Company may restrict or suspend services due to business decisions, technical upgrades, policy changes, force majeure, system failures, or security threats.
2. No compensation shall be provided for such suspension unless required by law.
3. Free services may be modified or discontinued without compensation.
4. The Company shall provide at least seven (7) days’ prior notice of significant changes or suspension.

Article 14 (Ownership of Rights)

1. All copyrights and intellectual property rights related to the services belong to the Company.
2. Trademarks, designs, texts, graphics, and other service-related materials are owned or licensed by the Company.
3. Customers are granted a limited right to use the service for personal purposes only.
4. Customers may not copy, distribute, or commercially use service content without authorization.
5. Usage rights granted to Customers may not be transferred or sold.

Article 15 (Personal Information Protection)

The Company shall comply with relevant laws regarding personal information protection.Details are governed by applicable laws and the Company’s Privacy Policy.
1. The Company shall establish and post a Privacy Policy within the application.
2. Personal information shall not be used or shared beyond service operation purposes without consent, except where permitted by law.

Article 16 (Limitation of Liability)

1. The Company shall not be liable for damages arising from force majeure, system failures, unauthorized access, Customer negligence, inaccurate information, or use of free services.
2. The Company does not guarantee the accuracy or reliability of information posted by Customers.
3. The Company is not responsible for external websites or third-party services linked through the service.
4. The Company shall not intervene in disputes between Customers or between Customers and Stores.
5. The Company shall not be liable for lost profits or expected benefits.

Article 17 (Liability for Breach of Terms)

Both the Company and Customers shall bear responsibility for breaches of these Terms and compensate for damages caused to the other party.

Article 23 (Governing Law and Jurisdiction)

1. These Terms shall be governed by the laws of the Republic of Korea.
2. The Company and Customers shall attempt to resolve disputes through good-faith consultation.
3. If unresolved, the court having jurisdiction over the Company’s principal place of business shall have exclusive jurisdiction.

Article 24 (Business Information)

• Company Name: Mummu Company Co., Ltd.
• Head Office Address: B1-02, 36 Chilpae-ro, Jung-gu, Seoul (Yonsei Bongrae Building)
• Telephone: +82-2-886-6495
• Email:mummu.contact@gmail.com